ITIL Training blog

Research we conducted with senior business leaders, HR and L&D professionals this year found that ITSM and Enterprise service management (ESM) are some of the most in-demand skills. Especially in the IT department (37%) and Marketing and Sales function (33%).

The Great Resignation saw people leaving their roles in their thousands, but now there’s a new trend sweeping the labour market – ‘The Great Comeback’!

If you’ve noticed your IT or development team has been burnt out lately, you will not be alone. A growing number of IT professionals are experiencing work-related mental disorders, and declining mental wellbeing. In fact, studies have shown that developers have a considerably higher chance of experiencing burnout compared to colleagues who perform mechanical tasks!

It used to be the case that an opening in leadership would be filled by whomever was ‘next in line’! This was particularly true in the IT sector where until recently, years of experience triumphed as the key marker of eligibility for promotion.

The relationship you build with your team will have a great influence on your long-term success. And forming good relationships sounds simple enough, right? Wrong! Achieving a great bond is not without its challenges, and recent events such as ‘The Great Resignation’ and the Covid-19 pandemic have only made it more difficult. Employees are now distributed, with many taking advantage of hybrid working, and teams will likely be made up of at least one new recruit.

PMI have released their Global Megatrends 2022 report, which as well as revealing noteworthy upcoming trends, delves into some greatly insightful study findings and data.