Benefits of ITIL Training for Organisations:
- Match quality of service to customer needs and expectations
- Maintain positive business relationships with customers
- Quantify and demonstrate the true value of services
- Benchmark services and maximise return on investment
- Minimise risks from unexpected service failures
- Support low-risk business change at the right speed
Benefits of ITIL Training for Individuals:
- Reliably measure and demonstrate service value
- Learn the global language used by ITSM professionals
- Use ITIL tools and techniques to improve efficiency
- Join a community of millions trained in ITIL
- Prove value to employers and increase your salary prospects
- Be recognised for your expertise by colleagues and peers
Why train with ILX Group?
- 25 years' experience delivering training solutions
- Over 5,000 corporations and 250,000 individuals served
- Industry-leading online learning tools
- Expert-led classroom courses
- Pass Pledge on our Foundation exams
When you purchase a course through itiltraining.com you will benefit from our 25 years of experience delivering accredited best practice training to over 5,000 corporations and 250,000 individuals internationally. We offer highly developed online learning tools and, depending on your country, instructor-led classroom courses as well, so you can seek certification in whichever learning style that suits you best. We're confident in the training we provide. That's why, if you don't pass your e-learning Foundation exam, you can re-sit it for free within three months of your first attempt.
What is ITIL?
The IT Infrastructure Library® (ITIL®) is the world's most adopted and widely-recognised approach to IT Service Management (ITSM). ITIL training exists to support the needs of a business environment. It enables you to reduce your IT costs while delivering better services, by improving the way teams interact and manage your business's IT infrastructure. Used and adapted by industry-leading brands such as Hewlett-Packard, IBM, NASA, British Airways and The Walt Disney Company, studying ITIL can provide many proven benefits.