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ITIL® 4 is here! FIND OUT MORE

ITIL® Training Courses

ITIL® 4 is here!

ITIL® 4's release date has officially been announced for 2019. The next generation in ITIL has been designed with the modern digital world in mind, enabling organisations to keep up with the ever-changing nature of the technology industry.

As ITIL 4 incorporates much of the content from ITIL V3, any existing investments in ITIL are protected. However, ITIL 4 builds on the current content and highlights the importance of working holistically and collaboratively to successfully deliver products and services. It provides an invaluable digital operating model that offers practical support for emerging technologies, such as AI and robotics.

What does this mean for ITIL V3?

ITIL V3 continues to be recognised as a credible IT certification and the exam will remain available until AXELOS announces that the certification will be retired. Please read our FAQs for more information on how to transition over to ITIL 4.

What is ITIL?

The IT Infrastructure Library® (ITIL®) is the world's most adopted and widely-recognised approach to IT Service Management (ITSM). ITIL training exists to support the needs of a business environment. It enables you to reduce your IT costs while delivering better services, by improving the way teams interact and manage your business' IT infrastructure. Used and adapted by industry-leading brands such as Hewlett-Packard, IBM, NASA, British Airways and The Walt Disney Company, studying ITIL can provide many proven benefits.

Benefits of ITIL Training for Organisations:

  • Matches quality of service to customer needs and expectations
  • Maintains positive business relationships with customers
  • Quantifies and demonstrates the true value of services
  • Benchmarks services and maximises return on investment
  • Minimises risks from unexpected service failures
  • Supports low-risk business change at the right speed

Benefits of ITIL Training for Individuals:

  • Reliably measures and demonstrates service value
  • Teaches you a global language used by ITSM professionals
  • Shows you how to use ITIL tools and techniques to improve efficiency
  • Allows you to become part of a community of millions trained in ITIL
  • Proves value to employers and increases your salary prospects
  • Allows you to gain recognition of your expertise from colleagues and peers

Why train with ILX Group?

  • 30 years' experience delivering training solutions
  • Over 5,000 corporations and 500,000 individuals served
  • Industry-leading online learning tools
  • Expert-led classroom courses

When you purchase a course through itiltraining.com you will benefit from our 30 years of experience delivering accredited best-practice training to over 5,000 corporations and 500,000 individuals internationally. We offer highly-developed online learning tools, public and in-house instructor-led classroom courses, so you can seek certification in whichever learning style suits you best.