Posted on Thursday, 30th July 2020 13:18
How to tackle your digital transformation strategy
A digital transformation strategy is often misperceived as an event, something which you go through to get to an end goal. When in fact, a digital transformation strategy outlines the processes for continual change. So while there may be goals along the way, it is very much an ongoing thing.
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Posted on Tuesday, 30th June 2020 11:32
The importance of communication in ITSM
Strong communication is of great importance in IT service management. It has the power to drive you towards your goals successfully by improving collaborative practices and holistic working, all whilst promoting transparency and building trusting relationships.
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Posted on Monday, 11th May 2020 15:54
New e-learning launch: ITIL 4 Managing Professional Transition
We are excited to announce the launch of our ITIL 4 Managing Professional Transition course. This brand new e-learning certification is the perfect way to keep your qualifications up to date. Whilst many of us are working from home (particularly at time of publishing), the e-learning format of this course is ideal.
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Posted on Friday, 24th April 2020 10:58
Managing change: What to adopt and when to adapt
Change in business is inevitable yet can be unexpected. The current COVID-19 situation is a prime example of this. Unexpected changes require you to respond rapidly yet with consideration.
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Posted on Friday, 20th March 2020 10:55
How to avoid (and prevent) micromanaging
Project management by nature has a lot of moving parts. One of the biggest challenges for leaders can be keeping all the cogs of a project running smoothly. Managers trying to turn every handle at once risk burnout, low staff morale and a lack of productivity.
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Posted on Monday, 24th February 2020 09:28
A look at remote working
Remote working is the Marmite of the workplace. Some advocate it whilst others despise it. Either way, it is a hot topic right now, and one worth having a conversation about. Here we delve into the pros and cons of remote working for businesses.
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