Posted on Wednesday, 21st October 2020 11:17
Which ITIL® 4 course is right for me?
So many IT qualifications, so little time. And when it comes to ITIL® 4, how do you sift through the mass of options at your disposal and figure out which course is the right one for you? Well, fortunately for you, that’s where we’re here to help!
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Posted on Monday, 28th September 2020 16:01
5 Overlooked skills all IT Service Managers need
It goes without saying that IT Service Managers are masters of tech. They are wise in the ways of hardware, software, and storage. They stay on top of latest industry developments and know how and when to harness emerging tools and digital trends.
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Posted on Wednesday, 2nd September 2020 12:53
7 tips for advancing digital navigation
Digital navigation has become a hot topic in light of the 4th Industrial Revolution. The global pandemic too has accelerated our need for know-how. The importance of technology cannot be overstated in our ‘new normal’ as it continues to shake up our working environments and virtual becomes our new reality.
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Posted on Thursday, 30th July 2020 13:18
How to tackle your digital transformation strategy
A digital transformation strategy is often misperceived as an event, something which you go through to get to an end goal. When in fact, a digital transformation strategy outlines the processes for continual change. So while there may be goals along the way, it is very much an ongoing thing.
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Posted on Tuesday, 30th June 2020 11:32
The importance of communication in ITSM
Strong communication is of great importance in IT service management. It has the power to drive you towards your goals successfully by improving collaborative practices and holistic working, all whilst promoting transparency and building trusting relationships.
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Posted on Monday, 11th May 2020 15:54
New e-learning launch: ITIL 4 Managing Professional Transition
We are excited to announce the launch of our ITIL 4 Managing Professional Transition course. This brand new e-learning certification is the perfect way to keep your qualifications up to date. Whilst many of us are working from home (particularly at time of publishing), the e-learning format of this course is ideal.
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