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Helped Pass ITIL4 Foundation Certification in first attempt with 95% score.

ITIL4 Foundation online course was very useful to help me pass the ITIL4 Foundation exam in first attempt. Pass Pledge feature is very good as it allows free second attempt and serves as a comfort factor. I didn't have to use Pass Pledge though as I passed the exam in first attempt with score of 95%.

Patrick Mamo

Great value for the reasonable price. I have passed exams easily.

Bogdana Prybysh
Posted on Tuesday, 16th April 2024 09:30
Top tips for measuring and reporting performance in ITSM
For IT teams, effectively measuring and reporting performance in IT service management (ITSM) is crucial for continuous improvement, strategic decision-making, and demonstrating value to stakeholders. While reporting and measurement are often a low priority on the to-do list, they are vital for ensuring IT services align with business objectives and deliver optimal value.
Submitted by ILX Marketing Team
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Posted on Tuesday, 9th April 2024 10:00
Unlocking potential: The value of boosting cloud skills development for IT teams
Cloud computing has emerged as a critical technology underpinning the growth and transformation of businesses across various sectors. In fact, our 2024 research report found that 76% of organisations plan to develop cloud skills this year. As businesses increasingly migrate to cloud platforms to benefit from scalability, flexibility, and cost-efficiency, the demand for skilled cloud professionals has skyrocketed.
Submitted by ILX Marketing Team
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Posted on Tuesday, 2nd April 2024 09:30
IT service management career roadmap
IT service management (ITSM) encompasses a wide array of functions designed to ensure the effective design, delivery, management, and improvement of IT services within an organisation. As businesses increasingly rely on technology for their day-to-day operations, the demand for skilled ITSM professionals continues to grow.
Submitted by ILX Marketing Team
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Posted on Tuesday, 26th March 2024 09:30
Data-driven ITSM: How data unlocks proactive service excellence
Delivering service excellence in IT Service Management (ITSM) has become a priority for many organisations as they adapt to changing customer expectations and commit to staying ahead of the competition. However, creating service excellence means a transition from reactive to proactive operations. The strategic harnessing of data analytics, a process that transforms raw data into actionable insight, fuels proactive ITSM.
Submitted by ILX Marketing Team
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Posted on Tuesday, 19th March 2024 09:30
Crafting a roadmap for digital transformation with ITIL® 4: An strategic guide
Digital transformation is an imperative process for organisations aiming to remain competitive and relevant in today’s fast-paced digital world. Integrating ITIL® 4 into this journey provides a structured and strategic approach that aligns IT services with the broader business goals.
Submitted by ILX Marketing Team
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Posted on Tuesday, 12th March 2024 09:30
Leveraging AI in IT Service Management in 2024: A comprehensive guide
Artificial intelligence (AI) has already emerged as a game-changer for IT Service Management (ITSM). AI in ITSM is not just an innovative trend but a necessity to enhance efficiency, reduce operational costs, and improve customer satisfaction.
Submitted by ILX Marketing Team
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