February sale
LIVE NOW - CLICK HERE
Up to 25% off - Use offer code: FEB21NZ
OFFERS END IN:
Up to 25% off - Use offer code: FEB21NZ

ITIL Training blog

ITIL Blog
Request a Quote Downloads

Testimonials

Repeat Customer

Have used ILX Group many times over the years for training. Not only are their prices competitive, but their online self-paced learning is thorough and the simulated practise exams prepare you really well for the real thing.


Patrick Mamo
Well prepared for exam

The content of the course gave really good context of the important information required to pass the foundations exam. The simulation exams were bang on. I was scoring in 90's for each randomly generated test and I scored 90% on the certificate exam. There is no interaction with the mobile app, but was a good supplement to listen to while walking/driving to reiterate the lesson.

All in all, I was able to ace the certification with about 3-4 weeks of effort.


Trusted Customer
Posted on Tuesday, 16th February 2021 15:13
ITIL Bundles: The well-rounded approach to learning
If you have vowed to make 2021 your year for continued learning, are looking to up your game and progress in your career, then an ITIL bundle could be the perfect qualification for you!
Submitted by ILX Marketing Team
Read more
Posted on Friday, 29th January 2021 15:39
How Covid-19 has led to an acceleration of digital transformation
We all knew change was coming in learning. For several years, the world of L&D has been heading towards a more digital approach and the opportunities it offers. Some organisations embraced it with open arms more than a decade ago, but for others, the attraction and familiarity of face-to-face training is not something they want to leave behind just yet – their journey has been a much slower one.
Submitted by Russell Kenrick, Managing Director at ILX Group
Read more
Posted on Thursday, 21st January 2021 11:32
How to handle bad feedback
Like it or not, negative feedback exists as part of our work life in the IT service profession. But how you handle it can make a big impact on outcomes, and in fact your career! Here we will look at how to turn the negatives into positives, the best ways to handle bad feedback, and how you can change your perspective.
Submitted by ILX Marketing Team
Read more
Posted on Wednesday, 16th December 2020 14:22
A guide to ITSM change freezes
Having a period of restricted changes over Christmas, into the New Year, or in fact at any time that is right for your organisation can truly be of great benefit. ITSM change freezes can protect business operations at times where major changes are underway, when you have fewer IT professionals working, or simply during busy periods. They can minimise staff stress, prevent change errors, and restore project focus. Invoking a change freeze really can be in the best interest for your business.
Submitted by ILX Marketing Team
Read more
Posted on Monday, 30th November 2020 16:53
How to promote your ITIL Certification
So, you’ve studied hard, working to gain ITIL Certification. Well, as well as being equipped with a professional approach to service delivery, there is a lot to be gained from promoting your qualification. It will differentiate you against the competition, strengthen your reputation, and instill a sense of trust with new and existing clients and connections.
Submitted by ILX Marketing Team
Read more
Posted on Tuesday, 3rd November 2020 17:08
How to utilise data to achieve better outcomes
The service management profession is becoming increasingly centred on data. Unprecedented levels of information collection are changing our workflows. Data has become a necessity for providing customer insight and is revolutionising the way decisions are made.
Submitted by ILX Marketing Team
Read more