ITIL Training blog

Are you preparing for the ITIL Foundation examination? To ensure you’re ready to pass it the first time round, we’ve prepared five top tips.

ITIL, going further than improving IT service, also solves business issues. By balancing adaptability with thoroughness, a lot of organizations can take a lot of benefits from ITIL. These are 10 of the biggest gains to be made from implementing ITIL.

There are two main reasons why an ITIL certification can maximize your career and earning potential. Firstly, as a best practice methodology, ITIL certification means you can optimize service both on a daily level, and long term. Secondly, as a scalable framework, ITIL can bring tangible benefits across a wide variety of sectors. That means the skills you learn will be applicable to countless career opportunities. If you’re considering an ITIL certification, here is just a selection of potential...

Many people get stuck on the distinction between ITIL and ITSM. In vague terms, the difference is that ITIL is a framework or set of practices for ITSM. To really understand that answer, we have to dig deeper into their definitions, history, and relationship.

The IT Infrastructure Library (ITIL) has been an accredited resource for businesses for over 25 years. With computer technology at the forefront of optimizing customer experience and service delivery, an efficient IT department is more important than ever to the success of your business. Here is a quick introduction to how ITIL can ensure that success, and bolster your organization’s reputation in the IT community. With the impact of a modern global technocracy on business, we now speak in th...

Information Technology Infrastructure Library (ITIL) is a framework that provides best practices in IT service management. The focus is on improving IT services and productivity while cutting costs. It’s not surprising that employers find ITIL useful, or that those who have passed the exam are so valuable. Our accreditor, PEOPLECERT, conducted a skills and salary survey of IT and business professionals. They found that the mean salary for respondents with an ITIL Foundation certificate was $97,6...