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ITIL Training blog

ITIL Blog
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Testimonials

Well prepared for exam

The content of the course gave really good context of the important information required to pass the foundations exam. The simulation exams were bang on. I was scoring in 90's for each randomly generated test and I scored 90% on the certificate exam. There is no interaction with the mobile app, but was a good supplement to listen to while walking/driving to reiterate the lesson.

All in all, I was able to ace the certification with about 3-4 weeks of effort.


Trusted Customer

The training style and material was appropriate and the exam booking was seamless.


Trusted Customer
Posted on Wednesday, 16th December 2020 14:22
A guide to ITSM change freezes
Having a period of restricted changes over Christmas, into the New Year, or in fact at any time that is right for your organisation can truly be of great benefit. ITSM change freezes can protect business operations at times where major changes are underway, when you have fewer IT professionals working, or simply during busy periods. They can minimise staff stress, prevent change errors, and restore project focus. Invoking a change freeze really can be in the best interest for your business.
Submitted by ILX Marketing Team
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Posted on Monday, 30th November 2020 16:53
How to promote your ITIL Certification
So, you’ve studied hard, working to gain ITIL Certification. Well, as well as being equipped with a professional approach to service delivery, there is a lot to be gained from promoting your qualification. It will differentiate you against the competition, strengthen your reputation, and instill a sense of trust with new and existing clients and connections.
Submitted by ILX Marketing Team
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Posted on Tuesday, 3rd November 2020 17:08
How to utilise data to achieve better outcomes
The service management profession is becoming increasingly centred on data. Unprecedented levels of information collection are changing our workflows. Data has become a necessity for providing customer insight and is revolutionising the way decisions are made.
Submitted by ILX Marketing Team
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Posted on Wednesday, 21st October 2020 11:17
Which ITIL® 4 course is right for me?
So many IT qualifications, so little time. And when it comes to ITIL® 4, how do you sift through the mass of options at your disposal and figure out which course is the right one for you? Well, fortunately for you, that’s where we’re here to help!
Submitted by ILX Marketing Team
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Posted on Monday, 28th September 2020 16:01
5 Overlooked skills all IT Service Managers need
It goes without saying that IT Service Managers are masters of tech. They are wise in the ways of hardware, software, and storage. They stay on top of latest industry developments and know how and when to harness emerging tools and digital trends.
Submitted by ILX Marketing Team
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Posted on Wednesday, 2nd September 2020 12:53
7 tips for advancing digital navigation
Digital navigation has become a hot topic in light of the 4th Industrial Revolution. The global pandemic too has accelerated our need for know-how. The importance of technology cannot be overstated in our ‘new normal’ as it continues to shake up our working environments and virtual becomes our new reality.
Submitted by ILX Marketing Team
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