The ILX Direct Plan and Improve (DPI) three day classroom course helps prepare you for the DPI examination.
The ITIL 4 Direct Plan and Improve qualification provides you with the practical skills necessary to create a ‘learning and improving’ IT organization, with a strong and effective strategic direction. It teaches you a practical and strategic method for planning and delivering continual improvement with the necessary agility.
The is one of the pre-requisites for the designation of ITIL 4 Managing Professional which assesses the candidate’s practical and technical knowledge about how to run successful IT-enabled services, teams and workflows. It is also a pre-requisite for the designation of ITIL 4 Strategic Leader, which assesses the candidate’s ability to build and implement an effective IT and digital strategy that can tackle digital disruption and drive success.
This is an intensive three-day course that helps prepare you for the ITIL 4 DPI examination. Exams are taken online via remote proctor.
At the end of the course, you will:
This is an intensive three-day course that includes the following:
Hardcopy course material: You will be provided with a printed version of the course material. This will be issued on day one of your course.
Digital and hardcopy official manual: You will be given access to both a digital and hardcopy version of the official manual. The hardcopy will be issued on day one of your course with your course material. For the digital version you will be sent an email invitation approximately two working days prior to course commencement to register on the Peoplecert portal. Once registered you will be able to access the digital version of your manual. Please note: There is a 5-year limitation in accessing your eBook.
There are two formal prerequisites in order to sit this exam. You must have passed the ITIL 4 Foundation examination and you must attend an accredited training course.
There is mandatory pre-course work that must be undertaken prior to attending this course. You will be sent full instructions prior to the event. In addition, whilst attending the course there will also be some exam preparation evening work.
Exams are taken online via remote proctor. You will be sent an email invitation approximately two working days prior to course commencement to register on the Peoplecert portal. Once registered you will be able to book your online exam at a date and time of your choice. You are responsible for booking your own exam. For more information about how to take your exam and the technical requirements, please click here.
Recertification: This certification has a renew within three years of the award date to remain current. There are multiple ways to recertify, more information regarding the options can be found here.