ITIL Training blog

ITIL is a set of recommendations based on thousands of examples and years of experience. Because every organization is different, you should also use your own experience to guide the implementation. Often, you don’t need every part of ITIL. ITIL for SMBs Small and medium-sized businesses in particular benefit from implementing parts of ITIL. This should be based around the organization’s needs and goals. For example, small businesses often have one or two people handling all computer issues. S...

According to the Walt Disney Company’s 2016 financial report, Theme Parks and Resorts is their 2nd biggest revenue generator, behind Media Networks. This division generated $16,974,000,000 in 2016 (pg. 31). That’s over 30.5% of their total revenue for the year. Disney is one of the most famous companies to have adopted ITIL, but you may be wondering how and why they did it.   Why Disney needed ITIL   Disney is a huge umbrella corporation, invested in many industries. Even their the...

While AXELOS maintains both ITIL and PRINCE2, the two might not look compatible. After all, ITIL is the de facto framework for IT service management and PRINCE2 is the de facto framework for project management. However, with the right guidance, the two can work together. Applying ITIL to an organization can be seen as a project, and PRINCE2 is a framework built for any type of project.

Are you preparing for the ITIL Foundation examination? To ensure you’re ready to pass it the first time round, we’ve prepared five top tips.

ITIL, going further than improving IT service, also solves business issues. By balancing adaptability with thoroughness, a lot of organizations can take a lot of benefits from ITIL. These are 10 of the biggest gains to be made from implementing ITIL.

There are two main reasons why an ITIL certification can maximize your career and earning potential. Firstly, as a best practice methodology, ITIL certification means you can optimize service both on a daily level, and long term. Secondly, as a scalable framework, ITIL can bring tangible benefits across a wide variety of sectors. That means the skills you learn will be applicable to countless career opportunities. If you’re considering an ITIL certification, here is just a selection of potential...