ITIL Training blog

While AXELOS maintains both ITIL and PRINCE2, the two might not look compatible. After all, ITIL is the de facto framework for IT service management and PRINCE2 is the de facto framework for project management. However, with the right guidance, the two can work together. Applying ITIL to an organization can be seen as a project, and PRINCE2 is a framework built for any type of project.

Are you preparing for the ITIL Foundation examination? To ensure you’re ready to pass it the first time round, we’ve prepared five top tips.

ITIL, going further than improving IT service, also solves business issues. By balancing adaptability with thoroughness, a lot of organizations can take a lot of benefits from ITIL. These are 10 of the biggest gains to be made from implementing ITIL.

There are two main reasons why an ITIL certification can maximize your career and earning potential. Firstly, as a best practice methodology, ITIL certification means you can optimize service both on a daily level, and long term. Secondly, as a scalable framework, ITIL can bring tangible benefits across a wide variety of sectors. That means the skills you learn will be applicable to countless career opportunities. If you’re considering an ITIL certification, here is just a selection of potential...

Many people get stuck on the distinction between ITIL and ITSM. In vague terms, the difference is that ITIL is a framework or set of practices for ITSM. To really understand that answer, we have to dig deeper into their definitions, history, and relationship.

An ITIL Service Management Foundation Certification is a globally accredited qualification. It’s designed for those looking to embark on a career in IT service management, advance to a project management position, or consolidate pre-existing knowledge. Participants are assessed on their knowledge of the Information Technology Infrastructure Library (ITIL) in the form of a closed book exam containing 40 multiple choice questions. A score of 65% or better is required to pass the exam. Here are ten books to get you on a fantastic start to a great learning experience with one of the world’s most widely-practised IT service management methodologies.