ITIL Training blog

While AXELOS maintains both ITIL and PRINCE2, the two might not look compatible. After all, ITIL is the de facto framework for IT service management and PRINCE2 is the de facto framework for project management. However, with the right guidance, the two can work together. Applying ITIL to an organization can be seen as a project, and PRINCE2 is a framework built for any type of project.

Are you preparing for the ITIL Foundation examination? To ensure you’re ready to pass it the first time round, we’ve prepared five top tips.

ITIL, going further than improving IT service, also solves business issues. By balancing adaptability with thoroughness, a lot of organizations can take a lot of benefits from ITIL. These are 10 of the biggest gains to be made from implementing ITIL.

Achieving an ITIL® 4 certification can help to maximise your career and earning potential. It teaches a methodology that will optimise service delivery, increase your ITSM skillset and give you the competitive advantage in today’s job market.

Many people get stuck on the distinction between ITIL and ITSM. In vague terms, the difference is that ITIL is a framework or set of practices for ITSM. To really understand that answer, we have to dig deeper into their definitions, history, and relationship.

The IT Infrastructure Library (ITIL) has been an accredited resource for businesses for over 25 years. With computer technology at the forefront of optimizing customer experience and service delivery, an efficient IT department is more important than ever to the success of your business. Here is a quick introduction to how ITIL can ensure that success, and bolster your organization’s reputation in the IT community. With the impact of a modern global technocracy on business, we now speak in th...