Cyber Monday sale
LIVE NOW - CLICK HERE
Up to 20% off - Use offer code: BLACKFRIDAY20UAE
OFFERS END IN:
Up to 20% off - Use offer code: BLACKFRIDAY20UAE

ITIL Training blog - August 2019

ITIL Blog
Request a Quote Downloads

Testimonials

Great value for the reasonable price. I have passed exams easily.


Bogdana Prybysh

The training style and material was appropriate and the exam booking was seamless.


Trusted Customer
Posted on Thursday, 29th August 2019 13:34
What is a service desk?
The service desk is an essential Information Technology Service Management tool. It’s the single point of contact between the IT organisation and the user. The user can be an employee, customer or any other stakeholder. Their service desk can be internal or outsourced to an IT provider.
Submitted by ILX Marketing Team
Read more