ITIL Training blog - October 2019

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ITIL4 Foundation online course was very useful to help me pass the ITIL4 Foundation exam in first attempt. Pass Pledge feature is very good as it allows free second attempt and serves as a comfort factor. I didn't have to use Pass Pledge though as I passed the exam in first attempt with score of 95%.


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Posted on Thursday, 17th October 2019 09:53
ITIL event management
When any change to an IT system happens, events will happen. But in ITIL, you don’t just monitor the events that go wrong or create problems. All events need to be swiftly identified, monitored and rectified if necessary. Thorough event management makes IT systems more proactive and holistic.
Submitted by ILX Marketing Team
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