ITIL 4 reflects the fast-paced and complex environment we live in, opening up ITIL to a wider range of professionals working in the world of digital transformation. As the first module in the ITIL 4 qualification scheme, the Foundation course will guide you through the fundamental principles of ITIL, and will teach you the general terminology used.
With our e-learning courses, you can study at a time and pace that suits you, with the full support of our ILX tutor panel.
ILX Group’s fully accredited ITIL Foundation e-learning takes approximately 10 - 12 hours to complete. It is broken into bite-size sessions, combining leading-edge multimedia and interactive exercises for optimum enjoyment and knowledge retention. The course provides delegates with an extensive introduction to the core concepts of ITIL 4. It helps your understanding of the ITIL 4 principles and demonstrates how it can improve an individual’s work and the work of the organisation.
Benefits for organisations:
ILX Group’s fully accredited ITIL Foundation e-learning takes approximately 10 - 12 hours to complete.
At the end of the course, you will:
Overview of ITIL
ITIL guiding principles
The four dimensions of Service Management
Service value systems
Digital official manual: You will be sent an email invitation within 48 hours of your purchase to register on the Peoplecert portal. Once registered you will be able to access the digital version of your manual.
Hardcopy official manual: If you decide to purchase the hardcopy official manual as an optional extra your manual will be shipped to your chosen address within 48 hours of purchase.
There are no formal pre-requisites for attending this course.
Exams are taken online via remote proctor. You will be sent an email invitation within 48 hours of your purchase to register on the Peoplecert portal. Once registered you will be able to book your online exams at a date and time of your choice. You are responsible for booking your own exams. For more information about how to take your exam and the technical requirements, please click here.