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ITILĀ® 4 High Velocity IT (HVIT) Classroom Course

ITIL is an adaptable and flexible framework for managing IT services. As an ITIL-certified professional you will become more confident in your abilities and will be more effective in your role, making you a valuable resource to your organisation and your customers.

ITILĀ® 4 High Velocity IT (HVIT)

Classroom

About the course

The HVIT qualification provides you with an understanding of the ways in which digital organizations and digital operating models function in high-velocity environments, focusing on rapid delivery of products & services to obtain maximum value. The qualification will provide the candidate with an understanding of working practices such as Agile and Lean, and technical practices and technologies such as The Cloud, Automation, and Automatic Testing.

The ITIL 4 HVIT qualification is one of the pre-requisites for the designation of ITIL 4 Managing Professional which assesses the candidate’s practical and technical knowledge about how to run successful, modern IT-enabled services, teams and workflows.

Pre-requisites

There are two formal prerequisites in order to sit the exam. You must have passed the ITIL 4 Foundation examination and you must attend an accredited training course.

Learning objectives

At the end of the course, you will:

  • Understand concepts regarding the high-velocity nature of the digital enterprise, including the demand it places on IT
  • Understand the digital product lifecycle in terms of the ITIL ‘operating model’
  • Understand the importance of the ITIL guiding principles and other fundamental concepts for delivering high-velocity IT
  • Know how to contribute to achieving value with digital products

Exam information

  • 90-minute duration
  • Closed book
  • 40 questions
  • Pass mark is 70% or higher – a raw score of 28 marks or above

Duration

This is an intensive three day course with the exam on the last day.

Target audience

  • ITSM Managers and aspiring ITSM Managers
  • IT Managers and practitioners involved in digital services or working in digital transformation projects, working within or towards high velocity environments
  • Existing ITIL qualification holders wishing to develop their knowledge

Pre-course

There is mandatory pre-course work that must be undertaken prior to attending this course. You will be sent full instructions prior to the event. In addition, whilst attending the course there will also be some exam preparation evening work.

What's Included?

This is an intensive three-day classroom course that includes:

  • All accompanying course material
  • The HVIT official manual
  • The cost of the HVIT examination (the exam is taken on the last day of the course)

Course Syllabus

  • Introduction
  • High velocity IT approaches
  • High velocity IT operating modules
  • ITIL building blocks for high velocity IT
  • High velocity IT culture
  • Supporting models and concepts for purpose
  • Supporting models and concepts for people
  • Supporting models and concepts for progress
  • High velocity objectives and techniques
  • Techniques for valuable investments
  • Techniques for fast developments
  • Techniques for resilient operations
  • Techniques for co-created value
  • Techniques for assured conformance
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