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ITIL Training blog - October 2019

ITIL Blog
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Bogdana Prybysh
Posted on Thursday, 17th October 2019 09:53
ITIL event management
When any change to an IT system happens, events will happen. But in ITIL, you don’t just monitor the events that go wrong or create problems. All events need to be swiftly identified, monitored and rectified if necessary. Thorough event management makes IT systems more proactive and holistic.
Submitted by ILX Marketing Team
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