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ITIL Training blog - December 2020

ITIL Blog
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Testimonials

Repeat Customer

Have used ILX Group many times over the years for training. Not only are their prices competitive, but their online self-paced learning is thorough and the simulated practise exams prepare you really well for the real thing.


Patrick Mamo
Well prepared for exam

The content of the course gave really good context of the important information required to pass the foundations exam. The simulation exams were bang on. I was scoring in 90's for each randomly generated test and I scored 90% on the certificate exam. There is no interaction with the mobile app, but was a good supplement to listen to while walking/driving to reiterate the lesson.

All in all, I was able to ace the certification with about 3-4 weeks of effort.


Trusted Customer
Posted on Wednesday, 16th December 2020 14:22
A guide to ITSM change freezes
Having a period of restricted changes over Christmas, into the New Year, or in fact at any time that is right for your organisation can truly be of great benefit. ITSM change freezes can protect business operations at times where major changes are underway, when you have fewer IT professionals working, or simply during busy periods. They can minimise staff stress, prevent change errors, and restore project focus. Invoking a change freeze really can be in the best interest for your business.
Submitted by ILX Marketing Team
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