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ITIL Training blog - November 2016

ITIL Blog
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Testimonials

Well prepared for exam

The content of the course gave really good context of the important information required to pass the foundations exam. The simulation exams were bang on. I was scoring in 90's for each randomly generated test and I scored 90% on the certificate exam. There is no interaction with the mobile app, but was a good supplement to listen to while walking/driving to reiterate the lesson.

All in all, I was able to ace the certification with about 3-4 weeks of effort.


Trusted Customer

The training style and material was appropriate and the exam booking was seamless.


Trusted Customer
Posted on Friday, 25th November 2016 13:04
The Difference Between ITIL and ITSM
Many people get stuck on the distinction between ITIL and ITSM. In vague terms, the difference is that ITIL is a framework or set of practices for ITSM. To really understand that answer, we have to dig deeper into their definitions, history, and relationship.
Submitted by ILX Marketing Team
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