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ITIL Training blog - June 2021

ITIL Blog
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Testimonials

Repeat Customer

Have used ILX Group many times over the years for training. Not only are their prices competitive, but their online self-paced learning is thorough and the simulated practise exams prepare you really well for the real thing.


Patrick Mamo
Well prepared for exam

The content of the course gave really good context of the important information required to pass the foundations exam. The simulation exams were bang on. I was scoring in 90's for each randomly generated test and I scored 90% on the certificate exam. There is no interaction with the mobile app, but was a good supplement to listen to while walking/driving to reiterate the lesson.

All in all, I was able to ace the certification with about 3-4 weeks of effort.


Trusted Customer
Posted on Friday, 25th June 2021 14:40
A guide to change: Continual Service Improvement (CSI) to digital transformation
Change is constant in business today. Change has the power to increase profits and brings about growth. It can also improve productivity, employee satisfaction and develop customer relationships. Change is not something to be feared, but embraced!
Submitted by ILX Marketing Team
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Posted on Thursday, 10th June 2021 11:41
How to handle risk in an IT environment
The fast-paced nature of the IT environment presents a number of challenges for IT service professionals, not least the management of risk. The ever-evolving digital world means that businesses are forever changing and growing, adopting new technologies and transitioning their services. Handling risk effectively through this continuous change is paramount. Read on to discover how, as an ITSM, you can master smart practices to harness risk management.
Submitted by ILX Marketing Team
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