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ITIL Training blog - November 2020

ITIL Blog
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Bogdana Prybysh
Posted on Tuesday, 3rd November 2020 17:08
How to utilise data to achieve better outcomes
The service management profession is becoming increasingly centred on data. Unprecedented levels of information collection are changing our workflows. Data has become a necessity for providing customer insight and is revolutionising the way decisions are made.
Submitted by ILX Marketing Team
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