The content of the course gave really good context of the important information required to pass the foundations exam. The simulation exams were bang on. I was scoring in 90's for each randomly generated test and I scored 90% on the certificate exam. There is no interaction with the mobile app, but was a good supplement to listen to while walking/driving to reiterate the lesson.
All in all, I was able to ace the certification with about 3-4 weeks of effort.
The training style and material was appropriate and the exam booking was seamless.
Posted on Tuesday, 6th November 2018 15:41
History of ITIL
You may know what ITIL is (a global efficient IT framework), and the purpose of it, like reducing costs while better servicing your customers, but where did ITIL come from?