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ITIL® training
Learn how to effectively manage your IT resources
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ITIL® 4 Direct Plan and Improve (DPI)

Course Type
E-learning
ITIL 4 DPI Manual
Exam
Access/Duration
12 Months
Course Type
Classroom
ITIL 4 DPI Manual
Exam
Access/Duration
3 Days
Price (Excl Tax)
Call us now on
+ 64 9 363 9777
Course Type
Virtual
ITIL 4 DPI Manual
Exam
Access/Duration
3 Days
Price (Excl Tax)
Call us now on
+ 64 9 363 9777

ITIL® 4 Direct Plan and Improve (DPI)

If you're an IT or digital manager responsible for ensuring work is aligned to the strategic objectives of the business, or if you're in charge of the ongoing management, development and improvement of digital teams and services, this is the module for you.

The DPI module supports change management, and will help you with driving and managing organisational change, while minimising disruption. You will learn how to lead IT teams, create optimised, modern digital services, and innovate while remaining compliant. It will teach you how to encourage a culture of continual improvement, and turn decision making into an easier task.

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What our customers say

Repeat Customer

Have used ILX Group many times over the years for training. Not only are their prices competitive, but their online self-paced learning is thorough and the simulated practise exams prepare you really well for the real thing.


Patrick Mamo
Helped Pass ITIL4 Foundation Certification in first attempt with 95% score.

ITIL4 Foundation online course was very useful to help me pass the ITIL4 Foundation exam in first attempt. Pass Pledge feature is very good as it allows free second attempt and serves as a comfort factor. I didn't have to use Pass Pledge though as I passed the exam in first attempt with score of 95%.


Patrick Mamo
Well prepared for exam

The content of the course gave really good context of the important information required to pass the foundations exam. The simulation exams were bang on. I was scoring in 90's for each randomly generated test and I scored 90% on the certificate exam. There is no interaction with the mobile app, but was a good supplement to listen to while walking/driving to reiterate the lesson.

All in all, I was able to ace the certification with about 3-4 weeks of effort.


Trusted Customer