Posted on Friday, 28th October 2016 14:06
Top 10 Books to Read for the ITIL Foundation Certification
An ITIL Service Management Foundation Certification is a globally accredited qualification. It’s designed for those looking to embark on a career in IT service management, advance to a project management position, or consolidate pre-existing knowledge. Participants are assessed on their knowledge of the Information Technology Infrastructure Library (ITIL) in the form of a closed book exam containing 40 multiple choice questions. A score of 65% or better is required to pass the exam. Here are ten books to get you on a fantastic start to a great learning experience with one of the world’s most widely-practised IT service management methodologies.