Posted on Thursday, 13th July 2017 09:10
3 Reasons Why ITIL is Important
Whoever informed you of the ‘death of ITIL’ has been grossly misinformed. Any allegations of irrelevance, favouring Agile or DevOps, fail to consider ITIL's scalability. ITIL has maintained a reputation as gold-standard ITSM framework for over two decades. This reputation is as valid in 2017, and will continue to be so going forward. This blog takes three examples of big issues currently faced by companies, and how ITIL can help them.