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Helped Pass ITIL4 Foundation Certification in first attempt with 95% score.

ITIL4 Foundation online course was very useful to help me pass the ITIL4 Foundation exam in first attempt. Pass Pledge feature is very good as it allows free second attempt and serves as a comfort factor. I didn't have to use Pass Pledge though as I passed the exam in first attempt with score of 95%.


Patrick Mamo
Well prepared for exam

The content of the course gave really good context of the important information required to pass the foundations exam. The simulation exams were bang on. I was scoring in 90's for each randomly generated test and I scored 90% on the certificate exam. There is no interaction with the mobile app, but was a good supplement to listen to while walking/driving to reiterate the lesson.

All in all, I was able to ace the certification with about 3-4 weeks of effort.


Trusted Customer
Posted on Thursday, 21st February 2019 09:28
Submitted by ILX Marketing Team
Disaster recovery in an ITIL environment

Disaster recovery is an incredibly important part of modern business planning. Companies without effective disaster recovery plans often struggle to cope with a cyber attack, fire, flood or loss of connectivity. The better your disaster recovery plan, and the more familiar your staff are with implementing it, the easier it will be for your business to recover quickly after an emergency.

An ITIL environment can help businesses of all sizes get back on track following a disaster. If your company doesn’t yet have a disaster recovery plan in place, or if your current plan needs updating, creating an ITIL environment could help your business become even more prepared.

Mapping your disaster recovery plan to ITIL processes

Map your IT disaster recovery management plan to ITIL processes to make it more driven and improve its performance. ITIL processes can assist in maintaining and testing your plan. This helps ensure your business is 100% ready for unexpected events and get you up and running again as soon as possible.

“Disaster recovery” vs “business continuity” definitions

A lot of the time, the terms “disaster recovery” and “business continuity” are used interchangeably. And although the two do have a number of similarities, it’s important that business owners understand and appreciate the differences between them.

Essentially, the term disaster recovery refers to businesses having the ability to restore the data and applications they need should their data centre, servers or other infrastructure become damaged, destroyed or otherwise compromised. In disaster recovery, one of the most important things businesses need to consider is how quickly data and applications can be recovered and restored. The longer the business is offline, the more damage can be done to its reputation and its operations.

Business continuity planning, by contrast, refers to a strategy that lets a business continue to operate with minimal downtime or even no service outage at all. If your business relies on being online 24 hours a day, seven days a week, a comprehensive business continuity plan is essential.

Creating a disaster recovery policy

If you don’t yet have a disaster recovery plan or policy in place, you need to act as quickly as possible to protect your business and its services. For the best protection, get in touch with a professional IT disaster management company. This will help ensure that your plan is up to date, comprehensive, and that you can rely on it to get your business up and running again as soon as possible.

If you’d like to find out more about the benefits of an ITIL environment, we can help. Get in touch with a member of our team today to find out more.