ITIL® 4 Direct Plan and Improve (DPI)
If you're an IT or digital manager responsible for ensuring work is aligned to the strategic objectives of the business, or if you're in charge of the ongoing management, development and improvement of digital teams and services, this is the module for you.
The DPI module supports change management, and will help you with driving and managing organisational change, while minimising disruption. You will learn how to lead IT teams, create optimised, modern digital services, and innovate while remaining compliant. It will teach you how to encourage a culture of continual improvement, and turn decision making into an easier task.
What our customers say
Great value for the reasonable price. I have passed exams easily.
The training style and material was appropriate and the exam booking was seamless.
The course content, presentation was excellent. So easy to follow & understand.
I asked for a few weeks extension after my subscription expired as I had not finished the course, which was granted without hesitation.
Would recommend ILX to anyone