Book your ITIL exam
Please note: any exams that are included as part of a training course package are to be scheduled and taken within the country of purchase. If you would like to sit an exam in a different country, this can be arranged on request, but may incur additional costs. Please email firstname.lastname@example.org to arrange.
Exam bookings for e-learning customers
Ready to take your exam? If you have bought an e-learning licence or blended learning course, and you're ready to take your exam, you need to think about how you would like to do that. At ILX we offer you a couple of different options - you can take your exam at one of our training venues, or by online proctor from the comfort of your own home.
When you booked, you were sent an exam redemption code to redeem. You will need this once you've made your decision about how to sit your exam. Voucher lengths will vary depending on the examining body, so please make sure you're ready to take the exam before redeeming your code.
If you wish to reschedule your exam at any point please email email@example.com. Please be aware that charges may be applicable for cancellation or transference, we will advise what these are upon request.
You cannot extend a voucher or code that has already expired. Instead you will need to repurchase.
Please allow one business day between redeeming your exam code and receiving your official exam voucher from the relevant examining body. See our FAQs for exam codes and vouchers to find out more.