ITIL Training blog - May 2017

ITIL is a set of recommendations based on thousands of examples and years of experience. Because every organization is different, you should also use your own experience to guide the implementation. Often, you don’t need every part of ITIL. ITIL for SMBs Small and medium-sized businesses in particular benefit from implementing parts of ITIL. This should be based around the organization’s needs and goals. For example, small businesses often have one or two people handling all computer issues. S...