In light of the great resignation, many companies will likely have taken on new recruits in recent months. The unfortunate reality is that not all newly-hired employees will go on to be successful in your organisation. The reasons for failure range from issues with key attributes, poor interpersonal skills, culture and attitudes, lack of required technical skills and more. So how do you overcome challenges like these and ensure that your new hires settle in effectively and go on to succeed within your business?
Hire the right cultural fit
Prevention is said to be the best cure, so take preventative measures during the recruitment process to ensure that a candidate is right for your business. Because company culture is more important than ever, it is key to establish whether the professional would be a good fit at the interview stage. Hard skills can be improved upon with hard work and effective professional development training. But soft skills are much trickier to readdress, so become adept at assessing whether your potential new hire has the right attitude, is motivated and has the ideal temperament.
Offer structured coaching and training
If you interview a candidate who you believe to be the right cultural fit for your organisation but has gaps in their skills or knowledge, don’t let that put you off. Use it as a driver to implement a programme of coaching and training. Ask appropriate questions at the interview stage to establish whether they have coachability; that is, whether they possess skills such as motivation and a determination to succeed. Get them to evidence progression, and give examples of times when they have taken on feedback and implemented change. With sufficient drive and coachability, reaching their full potential is achievable.
Build a culture of continued support
Through structured training and coaching, your new recruit can get to the level of technical competence you require. However, the key to excelling at the job is continued support. Lack of progression has been cited as a top reason for employees leaving their jobs. In order to prevent future resignations and improve retention, companies must address this. Leaders should look to build a culture of continued support. Training and learning should be progressive, and there should be ongoing development opportunities for employees. The benefits of a strong workplace culture are twofold; employees are motivated to succeed, and the work environment is improved with respected and valued leaders.
Why the success of new hires is so important
There are no two ways about it, bad hires cost companies a fortune! Which is why focusing on reducing the recruitment failure ratio is so important. Poorly matching a new recruit to your role opening is sure to end in disaster. You are bound to end up feeling let down by them and may have to let them go. Or they may even go on their own, likely feeling let down by you!
We know that high turnover rates are costly for businesses and detrimental for reputation too. But the presence of a bad hire in the office can have far-reaching consequences too. For one, it can be damaging to the motivation and morale of existing employees. It can also ruin your employees’ faith in you and tarnish their opinion of you going forward. Counter this by following the steps above, taking preventative measures, and improving your company culture in order to ensure your new recruits, and in fact, all employees, succeed!