ITIL® 4 Direct Plan and Improve (DPI)
If you're an IT or digital manager responsible for ensuring work is aligned to the strategic objectives of the business, or if you're in charge of the ongoing management, development and improvement of digital teams and services, this is the module for you.
The DPI module supports change management, and will help you with driving and managing organisational change, while minimising disruption. You will learn how to lead IT teams, create optimised, modern digital services, and innovate while remaining compliant. It will teach you how to encourage a culture of continual improvement, and turn decision making into an easier task.
What our customers say
Have used ILX Group many times over the years for training. Not only are their prices competitive, but their online self-paced learning is thorough and the simulated practise exams prepare you really well for the real thing.
ITIL4 Foundation online course was very useful to help me pass the ITIL4 Foundation exam in first attempt. Pass Pledge feature is very good as it allows free second attempt and serves as a comfort factor. I didn't have to use Pass Pledge though as I passed the exam in first attempt with score of 95%.
The course content, presentation was excellent. So easy to follow & understand.
I asked for a few weeks extension after my subscription expired as I had not finished the course, which was granted without hesitation.
Would recommend ILX to anyone