ITIL Training Blog

Posted on Friday, 28th October, 2016 - 14:06

An ITIL Service Management Foundation Certification is a globally accredited qualification. It’s designed for those looking to embark on a career in IT service management, advance to a project management position, or consolidate pre-existing knowledge. Participants are assessed on their knowledge of the Information Technology Infrastructure Library (ITIL) in the form of a closed book … Read more

Posted on Thursday, 22nd September, 2016 - 09:07

The IT Infrastructure Library (ITIL) has been an accredited resource for businesses for over 25 years. With computer technology at the forefront of optimizing customer experience and service delivery, an efficient IT department is more important than ever to the success of your business. Here is a quick introduction to how ITIL can ensure that … Read more

Posted on Thursday, 15th September, 2016 - 15:57

Information Technology Infrastructure Library (ITIL) is a framework that provides best practices in IT service management. The focus is on improving IT services and productivity while cutting costs. It’s not surprising that employers find ITIL useful, or that those who have passed the exam are so valuable. Our accreditor, PEOPLECERT, conducted a skills and salary … Read more