ITIL Training Blog

Posted on Tuesday, 17th January, 2017 - 08:00

ITIL, going further than improving IT service, also solves business issues. By balancing adaptability with thoroughness, a lot of organizations can take a lot of benefits from ITIL. These are 10 of the biggest gains to be made from implementing ITIL.

Posted on Tuesday, 20th December, 2016 - 11:16

There are two main reasons why an ITIL certification can maximize your career and earning potential. Firstly, as a best practice methodology, ITIL certification means you can optimize service both on a daily level, and long term. Secondly, as a scalable framework, ITIL can bring tangible benefits across a wide variety of sectors. That means … Read more

Posted on Friday, 25th November, 2016 - 13:04

Many people get stuck on the distinction between ITIL and ITSM. In vague terms, the difference is that ITIL is a framework or set of practices for ITSM. To really understand that answer, we have to dig deeper into their definitions, history, and relationship.

Posted on Friday, 28th October, 2016 - 14:06

An ITIL Service Management Foundation Certification is a globally accredited qualification. It’s designed for those looking to embark on a career in IT service management, advance to a project management position, or consolidate pre-existing knowledge. Participants are assessed on their knowledge of the Information Technology Infrastructure Library (ITIL) in the form of a closed book … Read more