ITIL Training Blog

Posted on Monday, 12th June, 2017 - 09:10

It’s one thing to improve ITIL implementation in your company. Introducing it in the first place is a whole different task. You have work ITIL into the organization’s existing culture. After that, you have the lay the groundwork for continual improvement. Here are five things to consider when first implementing ITIL.

Posted on Wednesday, 17th May, 2017 - 09:10

ITIL is a set of recommendations based on thousands of examples and years of experience. Because every organization is different, you should also use your own experience to guide the implementation. Often, you don’t need every part of ITIL. ITIL for SMBs Small and medium-sized businesses in particular benefit from implementing parts of ITIL. This … Read more

Posted on Tuesday, 11th April, 2017 - 09:00

According to the Walt Disney Company’s 2016 financial report, Theme Parks and Resorts is their 2nd biggest revenue generator, behind Media Networks. This division generated $16,974,000,000 in 2016 (pg. 31). That’s over 30.5% of their total revenue for the year. Disney is one of the most famous companies to have adopted ITIL, but you may … Read more

Posted on Monday, 13th March, 2017 - 09:10

While AXELOS maintains both ITIL and PRINCE2, the two might not look compatible. After all, ITIL is the de facto framework for IT service management and PRINCE2 is the de facto framework for project management. However, with the right guidance, the two can work together. Applying ITIL to an organization can be seen as a … Read more