ITIL Training Blog

Posted on Thursday, 21st February, 2019 - 09:28

Disaster recovery is an incredibly important part of modern business planning. Companies without effective disaster recovery plans often struggle to cope with a cyber attack, fire, flood or loss of connectivity. The better your disaster recovery plan, and the more familiar your staff are with implementing it, the easier it will be for your business … Read more

Posted on Monday, 21st January, 2019 - 14:28

An ITIL service catalog lists all the IT services your company provides for its customers. It brings together a huge amount of information regarding these services. That includes everything from adding a network printer to resetting a password. Understanding the contents of an ITIL service catalog, and how it can benefit your business, could help … Read more

Posted on Tuesday, 6th November, 2018 - 15:41

You may know what ITIL is (a global efficient IT framework), and the purpose of it, like reducing costs while better servicing your customers, but where did ITIL come from?

Posted on Monday, 17th September, 2018 - 16:06

ITIL Foundation is one of the world’s most recognized IT service management certifications. But earning this certification can be challenging if you are a working professional. Our ITIL Foundation e-learning is great for this as you are able to study anywhere and anytime. This blog post will provide some handy tips to help you pass … Read more