ITIL Training Blog

Posted on Monday, 21st January, 2019 - 14:28

An ITIL service catalog lists all the IT services your company provides for its customers. It brings together a huge amount of information regarding these services. That includes everything from adding a network printer to resetting a password. Understanding the contents of an ITIL service catalog, and how it can benefit your business, could help … Read more

Posted on Tuesday, 6th November, 2018 - 15:41

You may know what ITIL is (a global efficient IT framework), and the purpose of it, like reducing costs while better servicing your customers, but where did ITIL come from?

Posted on Monday, 17th September, 2018 - 16:06

ITIL Foundation is one of the world’s most recognized IT service management certifications. But earning this certification can be challenging if you are a working professional. Our ITIL Foundation e-learning is great for this as you are able to study anywhere and anytime. This blog post will provide some handy tips to help you pass … Read more

Posted on Tuesday, 3rd July, 2018 - 12:32

ITIL is used throughout both small and large organisations world-wide. According to ITSM Transition, some of these businesses include British Airways, Disney, Visa and Microsoft. ITIL can help towards improving how staff operate, how they can increase efficiency and ensuring services are at the forefront of technology. Regardless of whether you’re starting out in your … Read more