ITIL Training Blog

Posted on Wednesday, 2nd September, 2020 - 12:53

Digital navigation has become a hot topic in light of the 4th Industrial Revolution. The global pandemic too has accelerated our need for know-how. The importance of technology cannot be overstated in our ‘new normal’ as it continues to shake up our working environments and virtual becomes our new reality.

Posted on Thursday, 30th July, 2020 - 13:18

A digital transformation strategy is often misperceived as an event, something which you go through to get to an end goal. When in fact, a digital transformation strategy outlines the processes for continual change. So while there may be goals along the way, it is very much an ongoing thing.

Posted on Tuesday, 30th June, 2020 - 11:32

Strong communication is of great importance in IT service management. It has the power to drive you towards your goals successfully by improving collaborative practices and holistic working, all whilst promoting transparency and building trusting relationships.

Posted on Monday, 11th May, 2020 - 15:54

We are excited to announce the launch of our ITIL 4 Managing Professional Transition course. This brand new e-learning certification is the perfect way to keep your qualifications up to date. Whilst many of us are working from home (particularly at time of publishing), the e-learning format of this course is ideal.