ITIL Training Blog

Posted on Tuesday, 30th June, 2020 - 11:32

Strong communication is of great importance in IT service management. It has the power to drive you towards your goals successfully by improving collaborative practices and holistic working, all whilst promoting transparency and building trusting relationships.

Posted on Monday, 11th May, 2020 - 15:54

We are excited to announce the launch of our ITIL 4 Managing Professional Transition course. This brand new e-learning certification is the perfect way to keep your qualifications up to date. Whilst many of us are working from home (particularly at time of publishing), the e-learning format of this course is ideal.

Posted on Friday, 24th April, 2020 - 10:58

Change in business is inevitable yet can be unexpected. The current COVID-19 situation is a prime example of this. Unexpected changes require you to respond rapidly yet with consideration.

Posted on Friday, 20th March, 2020 - 10:55

Project management by nature has a lot of moving parts. One of the biggest challenges for leaders can be keeping all the cogs of a project running smoothly. Managers trying to turn every handle at once risk burnout, low staff morale and a lack of productivity.