ITIL Training Blog

Posted on Friday, 16th March, 2018 - 13:09

SpaceX has been hitting the headlines recently, with their ground breaking Falcon Heavy launch, so naturally we wanted to look into how we could put an ITIL spin on things. 

Posted on Wednesday, 14th February, 2018 - 15:56

When you mention Artificial Intelligence, a lot of people think of Cybermen or The Terminator; but what you may not know is that we’ve been using the technology for a few years now. Digital assistants are the latest must-haves making our home life that little bit simpler, but what can this mean for the future … Read more

Posted on Monday, 8th January, 2018 - 16:24

According to a recent YouGov poll the most popular resolutions for this year are: Eat better Exercise more Spend less money Look after myself Read more books These are all great things to focus on, but the problem is they’re all very broad. With 66% of people struggling to stick to their resolutions within the … Read more

Posted on Friday, 10th November, 2017 - 17:57

ITIL is thinking about the future… That’s why a big change is coming in 2018. The first major update to ITIL in 2011 was announced by Peter Hepworth from AXELOS at the itSMF USA Fusion 2017 conference. It consists of a renewed focus on: • The core principles of quality service management • Practical guidance … Read more