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ITIL Training blog

ITIL Blog
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Testimonials

Repeat Customer

Have used ILX Group many times over the years for training. Not only are their prices competitive, but their online self-paced learning is thorough and the simulated practise exams prepare you really well for the real thing.


Patrick Mamo
Well prepared for exam

The content of the course gave really good context of the important information required to pass the foundations exam. The simulation exams were bang on. I was scoring in 90's for each randomly generated test and I scored 90% on the certificate exam. There is no interaction with the mobile app, but was a good supplement to listen to while walking/driving to reiterate the lesson.

All in all, I was able to ace the certification with about 3-4 weeks of effort.


Trusted Customer
Posted on Tuesday, 3rd July 2018 12:32
8 things you should know about ITIL
ITIL is used throughout both small and large organisations world-wide. According to ITSM Transition, some of these businesses include British Airways, Disney, Visa and Microsoft. ITIL can help towards improving how staff operate, how they can increase efficiency and ensuring services are at the forefront of technology. Regardless of whether you’re starting out in your career, or are a manager or business owner, the following are useful ITIL concepts you should be aware of: 1.    ITIL is not the...
Submitted by ILX Marketing Team
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Posted on Friday, 16th March 2018 13:09
What can we learn about Service Improvement from SpaceX?
SpaceX has been hitting the headlines recently, with their ground breaking Falcon Heavy launch, so naturally we wanted to look into how we could put an ITIL spin on things. 
Submitted by ILX Marketing Team
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Posted on Wednesday, 14th February 2018 15:56
Project Management AI: The Next Workplace Revolution
When you mention Artificial Intelligence, a lot of people think of Cybermen or The Terminator; but what you may not know is that we’ve been using the technology for a few years now. Digital assistants are the latest must-haves making our home life that little bit simpler, but what can this mean for the future of the PMO and Project Managers? AI in the PMO will work as an integrated system that will help your role as Project Manager become more streamlined, as less time will be spent on monoto...
Submitted by ILX Marketing Team
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Posted on Monday, 8th January 2018 16:24
How best to keep your New Years resolutions.
According to a recent YouGov poll the most popular resolutions for this year are: Eat better Exercise more Spend less money Look after myself Read more books These are all great things to focus on, but the problem is they’re all very broad. With 66% of people struggling to stick to their resolutions within the first month, how can you know if you’ll reach your targets. It’s simple: treat them as your own personal Service Transition. Like any transition, you have to make su...
Submitted by ILX Marketing Team
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Posted on Friday, 10th November 2017 17:57
ITIL 4 Update: Why It's Happening and What You Need to Know
01/09/19 Update: ITIL 4 has now been released! You can take ITIL 4 courses here. ITIL is thinking about the future… That’s why a big change is coming in early 2019. The first major update to ITIL in 2011 was announced by Peter Hepworth from AXELOS at the itSMF USA Fusion 2017 conference. It consists of a renewed focus on: • The core principles of quality service management • Practical guidance on how to use ITIL • How ITIL can be used in conjunction with DevOps, Agile and Lean...
Submitted by ILX Marketing Team
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Posted on Friday, 3rd November 2017 14:00
Top 5 ITIL Myths Debunked
Since the 1980s, ITIL has defined standards for service management best practice. ITIL has endured as newer approaches grow, such as DevOps and Agile. Throughout, countless myths about ITIL have proliferated. This blog entry takes 5 of the biggest myths about ITIL, and clears up any misconceptions.
Submitted by ILX Marketing Team
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