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ITIL Training blog - February 2021

ITIL Blog
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Repeat Customer

Have used ILX Group many times over the years for training. Not only are their prices competitive, but their online self-paced learning is thorough and the simulated practise exams prepare you really well for the real thing.


Patrick Mamo
Helped Pass ITIL4 Foundation Certification in first attempt with 95% score.

ITIL4 Foundation online course was very useful to help me pass the ITIL4 Foundation exam in first attempt. Pass Pledge feature is very good as it allows free second attempt and serves as a comfort factor. I didn't have to use Pass Pledge though as I passed the exam in first attempt with score of 95%.


Patrick Mamo
Posted on Friday, 26th February 2021 14:47
Best practices for your IT help desk
Every touchpoint your customers have for you determines the reputation of your organisation. And so, it is more important than ever that your IT help desk not only offers solutions and resolves technology related issues, but also provides a service which is consistent with your business. Here we’ve rounded up the best practices you can follow to ensure your IT help desk excels.
Submitted by ILX Marketing Team
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Posted on Tuesday, 16th February 2021 15:13
ITIL Bundles: The well-rounded approach to learning
If you have vowed to make 2021 your year for continued learning, are looking to up your game and progress in your career, then an ITIL bundle could be the perfect qualification for you!
Submitted by ILX Marketing Team
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