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Which ITIL Qualification is Right for Me?
FREE
MANAGING RISK COURSE
With any single user e-learning.
More Info
Are you new to ITIL?
- ITIL Foundation - the starting point. 8-10 hours of CBT or 3-day classroom training including examination.
Are you managing some or all of your IT Infrastructure?
- The ITIL Service Manager Package is a fully blended programme which comprises 10-12 hours of the ITIL Foundation CBT including examination together with the three core intermediate 3 day modules of Service Design, Service Transition and Service Operation. Candidates will take four examinations and will gain 11 credits towards the ITIL Expert qualification.
- The ITIL Strategy and Improvement Package is a fully blended programme which comprises of 10-12 hours of ITIL Foundation CBT including examination together with the two peripheral intermediate modules of Service Strategy & Continual Service Improvement. Candidates will take three examinations and will gain 8 credits towards the ITIL Expert qualification.
Existing holders of the ITIL Foundation certificate can purchase the above packages without the Foundation examination.
Are you specialising in one core Lifecycle subject?
- The ITIL Lifecycle Specialist Gold Package provides an accelerated route to qualifying in one of the ITIL Lifecycle disciplines. This blended programme combines ITIL version 3 e-learning including examination with your chosen classroom workshop. Choose from one of the following workshops and gain 5 credits towards the ITIL Expert qualification:
- Service Strategy
- Service Design
- Service Transition
- Service Operation
- Continual Service Improvement
Does your role involve you in a broad range of disciplines without managing all of them?
- The ITIL Capability Specialist Gold Package provides an accelerated route to qualifying in one of the ITIL Capability disciplines. This blended programme combines ITIL e-learning including examination with your chosen classroom workshop. Choose from one of the following workshops and gain 5 credits towards the ITIL Expert qualification:
- Operational Support & Analysis
- Planning, Protection & Optimisation
- Release, Control & Validation
- Service Offerings & Agreements
Have you already gained 17 credits or more from an ITIL qualification?
- The ITIL Managing Across The Lifecycle Package consolidates all of your learning so far providing a comprehensive understanding of the entire ITIL Library. This blended package comprises our ITIL Foundation e-learning product, together with the five day Managing Across the Lifecycle course.





