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ITIL Service Transition Certificate

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Overview

The ITIL Intermediate Qualification: Service Transition Certificate is a free-standing qualification, but is also part of the ITIL Intermediate Lifecycle stream, and one of the modules that leads to the ITIL Expert in IT Service Management Certificate. The purpose of this training module and the associated exam and certificate is, respectively, to impart, test, and validate the knowledge on industry practices in service Management as documented in the ITIL Service Transition publication.

Target Audience

The main target group for the ITIL Intermediate Qualification: Service Transition Certificate includes, but is not restricted to CIOs, CTOs, managers, supervisory staff, team leaders, designers, architects, planners, IT consultants, IT audit managers, IT security managers, service test managers and ITSM trainers.

The course covers the management and control of the activities and techniques within the Service Transition stage, but not the detail of each of the supporting processes.

This course syllabus may also be of interest to:

Learning Objectives

Candidates can expect to gain competencies in the following upon successful completion of the education and examination components related to this certification:

In addition the training for this certification should include examination preparation, including a mock examination opportunity.

Prerequisites

Candidates wishing to be trained and examined for this qualification must already hold the ITIL Foundation Certificate in IT Service Management, which shall be presented as documentary evidence to gain admission.

Eligibility for Examination

To be eligible for the ITIL Intermediate Qualification Service Transition examination, candidates shall fulfil the following requirements:

Learning Outcomes

Following the completion of this unit, the candidate will know:

ITIL Service Transition Certificate Training Options

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ITIL Lifecycle Specialist Gold Package

5 ITIL Qualification Credits
Provides an accelerated route to qualifying in one of the ITIL Lifecycle disciplines. This blended programme combines ITIL Foundation e-learning including examination with your chosen classroom workshop from the 5 available 3-day Lifecycle workshops.

£1295+VAT Single User Gold Pack    Request a Corporate Quote

Get PRINCE2 for Real for Only £95+VAT With Any E-Learning Course Purchase! Normally £795+VAT!

ITIL Service Manager Package

11 ITIL Qualification Credits
This blended programme combines ITIL Foundation e-learning including examination with the 3 core intermediate lifecycle 3-day modules of Service Design, Service Transition and Service Operation. Candidates will take 4 examinations and will gain 11 credits towards the ITIL Expert qualification.

£3395+VAT Single User Gold Pack    Request a Corporate Quote

3 ITIL Qualification Credits

3-Day ITIL Intermediate Qualification in Service Transition

The course builds on the general principles covered as part of the ITIL Foundation course. It covers the lifecycle aspects of Service Transition and covers the management and control of the activities and techniques within the Service Transition stage of the lifecycle but not the detail of each of the supporting processes (which are covered in detail in the capability courses). Additionally the course looks at the concept of Service Transition as a practice and at the interfaces between Service Transition and the other stages of the ITIL® Service Lifecycle. The course is assignment based, with a strong emphasis on practical coursework, working as individuals and in teams.
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