ITIL V3 Intermediate Capability Stream
The ITIL V3 Capability Stream is similar to the ITIL V2 Practitioner courses, focussing on the processes and comprises of four role-specific, 5-day modules and certificates.
Each of the following ITIL V3 certificates are free standing qualifications, but are also worth 4 credits towards the ITIL V3 Expert in IT Management Certificate.
5-Day Instructor-Led Courses
There is a relevant qualification and subsequent 5-day course for each of the modules:
Blended Learning Course
Does your role involve you in a broad range of disciplines without managing all of them? ILX Group has put together the following blended course to provide a fast route to qualifying in a chosen ITIL V3 Capability discipline:
ITIL V3 Capability Specialist Gold Package
About the ITIL V3 Intermediate Streams
In the ITIL V3 Intermediate level, there are two routes to achieving a new ITIL Expert in IT Service Management qualification, which has replaced ITIL V2's Practitioner and Managers Certificate examinations:
- ITIL V3 Service Lifecycle Stream - similar to the ITIL V2 Management certificate
- ITIL V3 Service Capability Stream - similar to the ITIL V2 Practitioner qualifications, focussing on the processes
This page details the training courses available for the ITIL V3 Service Capability Stream route to the ITIL Expert qualification. If you are interested in the Lifecycle stream please visit ITIL V3 Service Lifecycle stream training courses.




