ITIL V3 Advanced Diploma Requirements
The Advanced Service Management Professional Certification is under development and full details will not be available until 2008.
Candidates for this level will be required to have achieved the ITIL Service Management Diploma level and demonstrated practical application and experience through a period evaluation scheme.
They will be assessed on the broader issues of ITSM implementations including, but not limited to:
- Managing cultural and organisational change
- Responding to industry change
- Continual improvement of ITSM capability
- Preparing organisations for audit and certification
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