ITIL Blended Learning
What is ITIL Blended Learning?
The term 'Blended Learning' is now becoming increasingly used to describe the way that companies mix traditional classroom training and CBT (Computer Based Training), to provide the most successful overall results.
You can use the best of CBT (Computer Based Training) to learn the repetitive parts of the subject, such as the process model in ITIL, or the acronyms in ITIL®, and then test these to Foundation Exam level.
This can be completed in a way that allows different speeds and styles of learning to achieve the same target level of knowledge prior to moving forward, without the pressure of classroom and their peers.
During this time students have access to a trainer via a phone or email, and will get as much support as they require.
The student then moves forward to classroom training to take the knowledge through to a higher level, such as Practitioner qualifications, and understand how to put their knowledge to practical use, rather than just passing the exams.
Typically a 5 day classroom course would be reduced to 2 or 3 days, by combining self study, with a focussed workshop, and if required, exams.This approach also works really well for overseas customers, and we have run courses successfully all over the world using this style of training.
ITIL Blended Learning Benefits
- Significantly reduced costs
- Students can learn technical details at their own pace
- Self testing gives confidence prior to workshops
- Increased Flexibility in Delivery, by spreading training courses out
- Trainer support through the whole process
- Less time away from workplace for key people
- Higher exam pass rates through spread of training
- Less pressure on students
- More focus on Implementation rather than just passing exams
- 'Just in Time' training for new staff
- Access to course material after training for review
- Provides consistent training across multiple locations
- Training easier to schedule
- Works really well for Overseas training